salam123 Terms of Use
Account opening at salam123 requires email verification, identity document upload, and acceptance of these terms. Our policy covers what you agree to when you open a salam123 account, how deposits and withdrawals work, what happens if disputes arise, and how we enforce our jurisdiction-restricted service model.
When you create a salam123 account, you confirm that you are accessing our platform from a jurisdiction where online gaming is lawful. We reserve the right to restrict or close your account if we detect access from a prohibited region or if you violate these terms. This document sets out your rights and responsibilities; it is binding on all salam123 account holders.
Our salam123 terms are not negotiable. By opening an account, you accept them in full. If you do not agree with any provision, do not create an account. For specific questions about these terms, contact our support team via your account dashboard or email.
Account opening and verification on salam123
To open a salam123 account, you must provide your email, create a password, and supply your name and phone number. We send a verification email; you must click the link to activate your account. Once activated, you navigate to Account Settings and upload identity verification documents: a government-issued ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement issued within the past three months).
Our verification team reviews your documents within 24 to 48 hours. We may request clarification or resubmission if documents are unclear or incomplete. Once approved, you unlock the deposit page and can fund your account. If verification is declined—for example, if documents appear fraudulent or do not match your account details—we will notify you and may close your account.
By opening a salam123 account, you confirm under penalty of perjury that:
- You are accessing salam123 from a jurisdiction where online gaming is lawful.
- All information you provide—name, address, phone, email—is truthful and current.
- You are not subject to any legal restriction on online gaming or financial transactions.
- You accept these terms in full and agree to comply with them.
Deposits and withdrawals on salam123
We accept 10 payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts with mobile banking, local payment, online payment, and e-wallet. When you deposit, your funds are transferred to our payment processor and credited to your salam123 balance once settlement completes. E-wallet transfers (mobile banking, local payment, online payment, etc.) typically settle within minutes to a few hours. Bank virtual-account transfers depend on banking processing windows and may take a few hours to one business day.
We do not charge deposit fees from our end; any charges are applied by your bank or e-wallet provider. Deposits are non-refundable once credited to your salam123 balance—if you transfer funds to us and then request a refund, we will only return uncredited deposits (e.g., if transfer was rejected by the recipient bank). Credited deposits cannot be reversed.
Withdrawals are processed after our compliance team verifies your KYC status and the withdrawal request. This review typically takes a few hours to one business day. Once approved, we initiate the withdrawal to your chosen destination using the same payment method you deposited with. E-wallet withdrawals arrive within minutes; bank withdrawals may take one to two business days depending on the receiving bank's processing speed. We do not guarantee withdrawal timelines because external financial institutions control final settlement.
We reserve the right to hold or decline any withdrawal if we detect suspicious activity, if the request violates our terms, or if compliance verification raises concerns. We will notify you of any hold and explain the reason when possible.
Bonus terms on salam123
From time to time, we may offer welcome bonuses, deposit bonuses, or other promotional credits to salam123 account holders. Any bonus is subject to terms posted at the time of offer. Typical bonus conditions include:
- Bonuses are credited only to verified accounts after your first qualifying deposit.
- Bonuses may have wagering requirements—you must engage in a specified amount of activity before withdrawing bonus funds.
- Bonuses may be restricted to specific game categories (e.g., slots only, not football markets).
- Bonuses may expire after a set period if unused.
- We reserve the right to forfeit unused bonuses and reverse promotional credits if you violate our terms.
We do not offer fixed-amount bonuses (e.g., "our welcome offer free bonus"). Any bonus promotion references "an attractive offer" or similar language; exact amounts and conditions are disclosed in the promotion details at the time of offer. We reserve the right to modify or cancel bonus promotions at any time without notice.
Key account policies
- Deposits are non-refundable once credited; only uncredited deposits may be reversed.
- Withdrawals are processed after KYC review and may take hours to days depending on payment method.
- We do not guarantee withdrawal timelines because external banks control final settlement.
- Bonuses have wagering requirements and game restrictions posted at offer time.
- We reserve the right to hold, decline, or reverse any transaction if suspicious activity is detected.
Game rules and payouts on salam123
Our salam123 platform offers three main game categories: sportsbook markets (Liga 1, Piala AFF, Champions League, etc.), live-dealer tables (blackjack, roulette, baccarat), and slot games (Aviator, Sweet Bonanza, Fortune Tiger, etc.). Each category operates under fixed rules that we do not modify arbitrarily.
For sportsbook markets, odds are set by our trading team based on fixture details and market conditions. Odds may change until the betting window closes shortly after fixture kickoff. Once a bet is confirmed, the odds locked at bet time are final. Payouts are calculated based on confirmed odds and verified match results.
For live-dealer tables, payouts follow standard rules (e.g., blackjack 1:1, baccarat player 1:1, banker 1:1 minus commission). These rules are posted on each table. For slot games, RTP (return to player) percentages are fixed by the game provider and do not change. We do not adjust odds, payouts, or RTP in favor of any player or against any player.
If you believe a game outcome is incorrect or a payout is wrong, contact our support team with your account and transaction details. We will investigate and provide corrections where warranted. Investigations may take several business days depending on complexity.
Prohibited conduct on salam123
You agree not to:
- Provide false or fraudulent information during account opening or verification.
- Access salam123 from a jurisdiction where online gaming is prohibited by law.
- Share your login credentials with other users or allow others to access your account.
- Use automated tools, bots, or scripts to engage with our platform.
- Attempt to exploit technical glitches or manipulate game outcomes.
- Engage in abusive, threatening, or harassing behavior toward our salam123 staff or other users.
- Engage in money laundering or use salam123 for illegal financial activity.
- Collude with other users or our staff to manipulate odds, outcomes, or payouts.
Violations of these prohibitions may result in account suspension, balance forfeiture, and referral to law enforcement authorities.
Dispute resolution on salam123
If you believe salam123 has treated you unfairly—for example, if you contest a payout, a withdrawal denial, or account closure—you may file a complaint with our support team. Provide details about your grievance, relevant transaction IDs, and any supporting documentation. Our team will review your complaint and respond within five business days with a decision or explanation.
If you are not satisfied with our response, you may escalate to our management team. Escalations are reviewed within 10 business days. Our decision at that stage is final unless local law provides further recourse.
We do not engage in arbitration or litigation for account disputes. By opening a salam123 account, you waive your right to pursue legal action against us in court and agree to our internal dispute-resolution process. If you do not accept this waiver, do not open an account.
Jurisdiction and legal compliance
Our salam123 service is available only where online gaming is lawful. You are solely responsible for verifying that access to salam123 complies with your local law. We do not operate in jurisdictions where online gaming is prohibited. If you access salam123 from a prohibited region, you do so at your own risk and salam123 is not liable for legal consequences.
We do not operate in Indonesia's Aceh province, which imposes sharia-law restrictions on certain online activities. If you are accessing salam123 from Aceh or another restricted area, your account may be restricted or closed without notice.
Our salam123 platform may be used only for lawful purposes. We reserve the right to restrict or close your account if we detect activity that violates local law, our terms, or financial regulations. We may freeze your account pending investigation if we suspect money laundering, fraud, or other illegal activity. Frozen accounts may remain restricted indefinitely or until compliance review is complete.
Changes to salam123 terms
We may modify these terms at any time by posting updated terms on this page. Continued use of salam123 after changes are posted constitutes acceptance of the new terms. If you do not accept updated terms, you must close your salam123 account.
We will not provide individual notice of term changes; it is your responsibility to review this page regularly for updates. Major changes affecting your account rights may be announced via email, but email notice is provided as a courtesy and does not constitute legal notice.
Contact and support for salam123
For questions about these terms or to file a complaint, contact our salam123 support team:
- Live chat: Available through your account dashboard during business hours.
- Email: Support available 24/7 for non-urgent matters.
- Phone: Available during business hours in English and Indonesian.
Our support team will respond to urgent account issues within a few hours; general inquiries are answered within one business day. For account recovery, login problems, or KYC verification questions, use live chat or email with your registered email address and any available account details.
Our salam123 commitment
We operate salam123 under clear policies designed to ensure fair gameplay, transparent operations, and secure payment processing. We do not alter odds, manipulate payouts, or engage in unfair practices that disadvantage players. Our salam123 trading team sets odds based on objective fixture analysis; our game providers set RTP rates based on industry standards; our live dealers follow unmodified game rules.
We take account security seriously. Your password, payment information, and KYC documents are encrypted and stored securely. We do not share your data with third parties except as required by law or for payment processing. Our privacy policy details how we handle your information.
We support multiple payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet)—so deposits and withdrawals are convenient and familiar. We do not hold funds longer than necessary; your balance is your property and available for withdrawal at any time, subject to compliance review.
By using salam123, you accept our service on the terms set out in this document. These terms protect both you and our platform by establishing clear expectations about account use, payment handling, game rules, and dispute resolution. If you have read and understood these terms and agree to comply with them, you may proceed to open a salam123 account. If you have any remaining questions, contact our support team before you join.