salam123Privacy Policy

This page describes what we collect when you use salam123 and how we keep that data protected. We collect your email, identity documents, payment information, and account activity to operate our platform securely and comply with applicable law. We do not sell your data to advertisers or third parties outside our service operations.

Our salam123 privacy practices apply whenever you register, deposit, withdraw, or engage with our games. Your data is encrypted during transmission and stored on secure servers. We use third-party payment processors to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual-account transfers; those processors apply their own security standards. We are transparent about what we collect, who accesses it, and how long we retain it.

If you have questions about how we handle your salam123 data, contact our support team via your account dashboard or email. We respond to privacy inquiries within five business days.

Data we collect on salam123

We collect data from you in several ways when you use salam123:

Registration data: We collect your email, password (hashed), name, phone number, and date of birth when you open a salam123 account.
Identity verification: We collect copies of your government-issued ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement) during KYC verification.
Payment information: We collect your payment method details when you deposit or withdraw. For e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), we collect your account phone number or identifier. For bank virtual accounts (e-wallet, mobile banking, local payment, online payment), we collect the unique account number assigned to you.
Account activity: We collect records of every transaction—deposits, withdrawals, game bets, and payouts—associated with your salam123 account.
Device and connection data: We collect your IP address, device type, browser type, and general location (country / region level) when you access salam123.
Support communications: We collect any messages you send to our support team via email, live chat, or phone.

We collect this data to operate our platform, comply with anti-money-laundering (AML) regulations, prevent fraud, and provide customer support. We do not collect your data for marketing purposes beyond service updates about salam123.

Note: We do not collect or store your full payment card numbers or e-wallet passwords. Payment processors handle sensitive credentials directly; we receive only confirmation of successful transactions.

How we use your data on salam123

We use the data we collect for these purposes:

Account operations: We use your email and password to manage your salam123 account login and account recovery.
Verification and compliance: We use your identity documents and payment information to verify your identity, confirm your jurisdiction, and comply with AML and know-your-customer (KYC) regulations.
Payment processing: We use your payment method information to process deposits and withdrawals via our payment processors.
Fraud prevention: We use your account activity, IP address, and device data to detect suspicious activity and prevent fraud.
Customer support: We use your contact information and support messages to respond to inquiries and resolve account issues.
Legal compliance: We use your data to respond to legal requests from law enforcement, regulators, or courts.

We do not use your salam123 data for marketing, profiling, or targeted advertising. We do not sell your data to third parties. We may share limited data with payment processors and compliance partners only to the extent necessary to operate our service.

Third-party payment processors and salam123

We use third-party payment processors to handle e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank virtual-account transfers. When you deposit or withdraw via these methods, we share transaction details with the relevant processor—your phone number, account identifier, and transfer amount. These processors apply their own privacy policies and security standards. We do not control how they handle your data beyond the transaction scope.

We also use third-party servers for data storage and backup. Our salam123 servers may be located outside Indonesia, so your data may be transferred and stored internationally. By using salam123, you accept international data transfer as necessary for platform operation.

Data security practices

We encrypt your data in transit using industry-standard SSL/TLS protocols.
We store sensitive data (identity documents, payment details) on encrypted servers with restricted access.
We limit employee access to your data based on job role and necessity.
We conduct regular security audits and penetration testing.
We do not guarantee standard security practices against all security threats; no system is perfectly secure.

How long we retain your data on salam123

We retain your salam123 data for as long as necessary to operate your account and comply with applicable law. Specifically:

Active accounts: We retain all data (registration, identity, transactions) for the duration your salam123 account is active.
Closed accounts: We retain transaction history and identity documents for a minimum of seven years after account closure to comply with financial regulations and AML requirements.
Support records: We retain support messages for two years after the issue is resolved, then delete them unless legal holds apply.
Cookies and analytics: We retain analytics data (IP address, device type) for a maximum of 12 months unless extended by legal requirement.

We do not retain data longer than legally required. After retention periods expire, we delete or anonymize your data. You cannot request deletion of historical transaction data because we are legally obligated to retain it for compliance purposes.

Your rights regarding salam123 data

You have the following rights regarding your data on salam123:

Access: You may request a copy of all your salam123 data we hold. Contact our support team with your request; we will provide your data within 15 business days.
Correction: If your salam123 account information is inaccurate, you may request correction via your account settings or by contacting support.
Deletion: You may request account closure and deletion of personal data, except for transaction history and identity documents we are legally required to retain.
Portability: You may request that we export your account data in a standard format. We will provide this within 15 business days if legally permitted.

To exercise any of these rights, contact our salam123 support team via live chat, email, or phone. We will verify your identity before responding to ensure data security.

Cookies and tracking on salam123

We use cookies and similar tracking technologies on the salam123 website to remember your login session, store your language preference, and collect analytics about site usage. We do not use cookies to track you across third-party websites. Our analytics partner may collect aggregate, anonymized data about salam123 visitor behavior; this data does not identify you personally.

You can disable cookies in your browser settings. However, disabling cookies may prevent you from accessing salam123 features like staying logged in or saving preferences.

Children and minors on salam123

Our salam123 platform is not intended for minors. We do not knowingly collect data from anyone under the age of legal majority in their jurisdiction. If we become aware that a minor has created a salam123 account, we will close the account and delete associated data. If you believe a minor has accessed salam123 under your supervision, contact our support team immediately.

Contact us about salam123 privacy

For privacy questions, concerns, or to request access to your salam123 data, contact our support team:

Email: Send your request to our support email address (available via your account dashboard).
Live chat: Use live chat during business hours via your salam123 account.
Phone: Call our support line during business hours (English and Indonesian available).

We will respond to privacy requests within five business days. If you are not satisfied with our response, you may escalate to our management team for further review. Escalations are handled within 10 business days.

Updates to our salam123 privacy policy

We may update this privacy policy at any time by posting changes on this page. Continued use of salam123 after updates are posted constitutes acceptance of the new policy. We will not provide individual notice of minor changes; it is your responsibility to review this page periodically. If we make material changes affecting your rights—such as changes to data retention periods or third-party sharing practices—we will attempt to notify you via email, but email notice is provided as a courtesy and does not constitute legal notice.

Our current privacy policy applies to all salam123 accounts. If you do not accept our privacy practices, you should not create an account or use our platform.

Jurisdiction and data protection compliance

We operate salam123 under the laws of the jurisdictions where our service is lawful. Our privacy practices comply with applicable data protection regulations in those regions. Because we store data internationally and transfer it across borders, your data may be subject to the laws of countries outside your residence. By using salam123, you accept international data handling as necessary for platform operation.

We comply with anti-money-laundering (AML) requirements and financial regulations that mandate identity verification, transaction monitoring, and reporting to authorities where legally required. We may be required to disclose your salam123 data to law enforcement, regulators, or courts without your consent if compelled by legal process. We will inform you of such disclosure unless we are legally prohibited from doing so.

If you access salam123 from different jurisdictions at different times, our privacy policy applies consistently. We do not discriminate in data handling based on your location within supported regions. Our commitment to data security, encryption, and transparent practices applies uniformly to all salam123 users.